Everything changed for me at the end of 2009, when I suffered a horrific burnout. I was living like most entrepreneurs, working 14-hour days, six days a week, spending very little time with my family and working ‘in’ my business, instead of ‘on’ it way too much. Sure, I loved my business and the focus of building it, but I was tired. In every possible way.
Going into 2010, I put a 1-year goal in place – to become a Virtual CEO. I started a blog to chart the journey. I was going to replace myself in my business as much as possible by the end of the year. By late November 2010, I achieved the goal. Not only that, but I launched another business in the middle of that year, Virtual Staff Finder, as a result of simply listening to my online audience.
I now work an average of 6-hours a day, my workweek no longer includes Friday and I get to spend lots of time with my wife and three awesome children.
Chris’ Key Challenges
- Follow your gut, it’ll very rarely let you down.
- You will almost always regret saying yes more than you will saying no, learn how to say no.
- K.I.S.S – Keep It Simple Stupid
- I just realised I was done, I didn’t want to work for other people, it was time for me to be in control of my business destiny.
- I learnt lots and lots about how to run a business and how not to run a business.
- I was asked to BCC him into each and every email
- I wrote my resignation email at 37,000 feet on a flight back from Miami and I hit send when I landed in Hong Kong airport.
- It had been niggling in the background for a while that I wanted more control and more opportunity.
- I’m not lacking confidence in anyway shape or form, that’s not an issue.
- My wife said to me “Whatever you want to do, I’ll back you up 120% of the way, I want you to be happy”.
- Once you get your partners or your spouses go ahead on something if you ignore that sign, all the more fool you.
- It was a gamble to go out and do my own thing, it was a gamble.
- The bigger fear was being stuck on the hamster wheel and stuck making money for someone else rather than myself and my family.
- We decided to go for a call centre opportunity, I knew that I could ultimately sell the service.
- The call centre/outsourcing here in the Philippines was really booming and it was the right time to jump on board and use the talent.
- I hate to say this but the stars did align for this opportunity.
- I was cold calling and that’s how I got the first few clients. We didn’t even have a website.
- I was doing 200 dials a day for the first six weeks.
- My motivating factor was that it’s expected to get the “No’s”.
- I knew if you made enough dial’s, you will eventually start hearing some yes’s.
- You have to hit 100 dials to get 10 good quality pitches to get a couple of leads.
- I’m aware that I probably blew a few good quality leads because I didn’t know how to handle to objections properly.
- It was a tough slog, to begin with, but you stick with it.
- This one quote from Bruce Lee always sticks with me, “Knowing is not enough, we must apply. Willing is not enough, we must do.” – Bruce Lee
- I’d been doing 15 hours a day pretty much 7 days a week.
- I don’t believe luck plays much of a part in business.
- I fundamentally put myself into the floor and hit burn out in a big, big way.
- People say “never look back”, I try and look back to see where I came from.
- My management team are really tight with me and we put a real premium on company culture.
- I’ve always said “I’m not the best manager, I’m an entrepreneur, I like to create Stuff”.
- Every day when we are building our business, we’re going to battle and my job is to lead you into battle. That is my role as your leader.
- The moment I zoomed in on my personal brand and decided to be 100% me, the floodgates opened.
- You serve, don’t sell.
- Keep It Simple Stupid
- We try and overcomplicate and overthink things, that’s when things start to break down.
- [1:00] – Where it all started
- [4:14] – The bottom line
- [4:42] – Writing my resignation email
- [5:55] – Getting the most important green light
- [8:37] – Taking the gamble
- [9:38] – New challenges
- [14:03] – You continually learn
- [14:53] – Bruce Lee
- [16:58] – A turning point
- [19:12] – Trying to look back
- [20:04] – Staying close at the right level
- [21:10] – The importance of leading
- [22:51] – The personal brand
- [26:25] – The biggest thing